"We have employees now with the time, ability, and materials to make a different level of decision than they were making before. Previously we were just pushing paper. "
With an outdated legacy licensing solution system that was highly dependent on the support of the original developer, the Oregon Board of Licensed Social Workers (BLSW) became concerned that the system could fail at any time. In this webinar, BLSW’s Executive Director, Randy Harnisch shares his experience of moving to Thentia Cloud and the drastic improvements it has made to how the BLSW operates.
What to expect :
- The impact Thentia made for BLSW including a 90% reduction in paper forms and a nearly 100% reduction in checks
- Learn how to retain operational staff, while improving skillsets and job functions
- How BLSW improved their decision-making capabilities and reduced turnaround time on investigations
- How to save Compliance teams from manual tasks
