Book a Demo
FOLLOW US
Book a Demo

SUPPORT

In-house customer support you can trust.

Thentia support doesn’t end the day you launch. We’re with you through the day-to-day whenever you need us.

Talk to an Expert
We're committed to your success at every step in your journey with us.

Thentia’s customer success team is committed to helping you achieve your goals, including being on time with your deployment and on budget. We also trust that with Thentia Cloud, you’ll benefit from decreased operational costs, strong user adoption, internal impact and recognition, and recognition from your peers in the regulatory world.

On Time

On Budget

Decreased Ops Cost

Improved UX

Internal Impact and Recognition

Awards and Recognition from Peers

What makes Thentia support different?

Our customers have long valued our leadership, support, and unparalleled knowledge of the regulatory industry. When you work with Thentia, you can rest assured knowing you’re working with the best in the business.

image

Experts at Regulation

Our clients have long valued us for our leadership and comprehensive regulatory expertise. By keeping our fingers on the pulse of all things regulation, it is our goal to ensure all variances in client legislation and process are understood and represented accurately.

image

Serious About Your Success

Our entire team is invested in your agency's success. Period. At Thentia Cloud, our customer success team follows a model where we proactively engage our clients at every step in their journey, even beyond implementation, so that no stone is left unturned.

image

In-House, Local Teams

Thentia’s support team is located across North America and we don’t outsource any of it. No matter how big or small your support request is, you can count on people that will understand your specific concerns and know exactly how to help.

image

Premium Services

We’re invested in your long-term success and our team of consultants is available should you need further support. Our mission is to provide leadership your agency deserves and the support you need, whenever you need it, enabling you to achieve success now and long into the future.

image

WHAT OUR CLIENTS ARE SAYING

“We were instantly blown away by the product and just how much more sophisticated it was compared to the big giants in the agency licensing cloud software space.”

GRANT CODY, EXECUTIVE DIRECTOR

Oklahoma Real Estate Commission (OREC)

Learn more
image

WHAT OUR CLIENTS ARE SAYING

“We’ve ultimately seen a 180-degree improvement from where we were before Thentia Cloud. There genuinely is no comparison. When talking about our experience with Thentia Cloud, we only have wonderful things to say.”

MICHAEL LEAKE, EXECUTIVE DIRECTOR

Oklahoma State Board of Osteopathic Examiners (OSBOE)

Learn more
image

WHAT OUR CLIENTS ARE SAYING

“We learned very quickly that Thentia was serious about regulatory licensing. We felt confident that with their support and modern, state-of-the-art solution, they could move us into the future where we needed to be.”

LESLIE HANSKA, EXECUTIVE DIRECTOR

Oklahoma Board of Architects, Landscape Architects and Registered Commercial Interior Designers (OBA)

Learn more

Thentia provides support to meet your everyday needs.

  • Online Service Desk for reporting issues
  • Resolution time (1-4 hours for high priority requests)
  • Dedicated account manager during implementation
  • Response time (30 mins-2 days)
  • Support time (8am-5pm, Monday-Friday)
  • Multi-language support

We ensure your deployments are seamless and efficient.

Our purpose-built solution for regulators makes it quicker and less costly to launch compared to most other solutions on the market.

Learn More

CONNECT WITH A THENTIA CLOUD EXPERT

Learn why Thentia Cloud is the right platform to support your regulatory agency.

We’re here to support you and your licensing agency. Speak with an expert from our team to learn how we can meet the unique needs of your organization.

SUBSCRIBE

Stay up-to-date.

Sign up today for free access to regulatory news, as well as inside interviews and commentary from leaders in regulation.

This will close in 0 seconds