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In this paper, we break down the basics of cybersecurity as well as some steps regulators can take to protect the public against this pervasive and ever-changing threat.

In this paper, we break down the fundamentals of complaint forms and how regulators can maximize their efficacy to improve the complaints process.

In this paper, we look back at the core reasons professional regulation exists, how it’s done today, and how regulators measure their ability to serve the public.