Whitepaper

The Complaint Form: Goals and Principles for Regulators

Take a closer look into the principles, purposes, and limitations of complaint forms in our first whitepaper on the complaints process. 

Whitepaper Overview

If regulators are supposed to govern in the public interest, then providing easy access for citizens to communicate their grievances is an essential part of this mandate. The first step in any disciplinary proceeding, or any act of reactive regulation, is usually the submission of a complaint form. In this paper, we break down the basics of complaint forms and how regulators can maximize their efficacy. More specifically, we look at: 

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College of Paramedics of Manitoba (CPMB)

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