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Hear from regulatory agencies who are using Thentia Cloud and see how it’s transformed their operations. READ MORE
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Whitepaper
The Complaint Form: Goals and Principles for Regulators
Take a closer look into the principles, purposes, and limitations of complaint forms in our first whitepaper on the complaints process.
If regulators are supposed to govern in the public interest, then providing easy access for citizens to communicate their grievances is an essential part of this mandate. The first step in any disciplinary proceeding, or any act of reactive regulation, is usually the submission of a complaint form. In this paper, we break down the basics of complaint forms and how regulators can maximize their efficacy. More specifically, we look at:
- The principles and purposes of complaint forms for regulators
- Limitations: what a complaint form can and can’t accomplish
- Best practices for regulators to allow for the submission of coherent, workable complaints
- Ways to proceed with the next steps in the complaints process
All fields are required.
WHAT OUR CLIENTS ARE SAYING
“We’ve ultimately seen a 180-degree improvement from where we were before Thentia Cloud. There genuinely is no comparison. When talking about our experience with Thentia Cloud, we only have wonderful things to say.”
MICHAEL LEAKE, EXECUTIVE DIRECTOR
Oklahoma State Board of Osteopathic Examiners (OSBOE)
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WHAT OUR CLIENTS ARE SAYING
“We learned very quickly that Thentia was serious about regulatory licensing. We felt confident that with their support and modern, state-of-the-art solution, they could move us into the future where we needed to be.”
LESLIE HANSKA, EXECUTIVE DIRECTOR
Oklahoma Board of Architects, Landscape Architects and Registered Commercial Interior Designers (OBA)
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WHAT OUR CLIENTS ARE SAYING
“We were instantly blown away by the product and just how much more sophisticated it was compared to the big giants in the agency licensing cloud software space. Everything wowed us—the aesthetics, functionality, automations, security, and integrations.”
GRANT CODY, EXECUTIVE DIRECTOR
Oklahoma Real Estate Commission (OREC)
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WHAT OUR CLIENTS ARE SAYING
“Thentia gave us the tools we needed to be supported long-term. They are personable, knowledgeable and responsive, and their regulatory expertise is superior.”
TRISH BERGAL, EXECUTIVE DIRECTOR & REGISTRAR
College of Paramedics of Manitoba (CPMB)
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We’re here to support you and your licensing agency. Speak with an expert from our team to learn how we can meet the unique needs of your organization.
